NU Hospitals Logo

ONLINE PAYMENT ON WEBSITE AND APP

  • The Website and App provide you the ability to pay online through a third-party payment gateway for some of the Services available on the Website or App.
  • If you choose to pay online, you may be directed to a third-party payment gateway to enable processing of the payment. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway.
  • NU Hospitals shall not be liable if any transaction does not fructify or may not be completed or for any failure on part of the bank or the credit card or the third-party site or agency to perform any of its obligations or in respect of any loss or damage arising directly or indirectly arising out of the decline or acceptance of authorization for any transaction, for any reason whatsoever.

Cancellation and Refund Policy:

The cancellation and refund policy are only applicable to all online payments made through mobile app and website for booking appointments

In case cancellation is initiation by end user:
  • Before 2 hours of the Scheduled Appointment Time - 100% of Consultation Fees will be refunded. However, please note that convenience fees will not be refunded.
  • After Scheduled Appointment Time- neither Consultation Fees nor Convenience Fees will be refunded.
  • In case Cancellation is initiated by relevant hospital due to unavailability of Doctor: 100% of consultation Fees and Convenience fees will be refunded to end user.
  • At the time of cancellation, amount will be refunded via same source of payment and will be subject to the payment terms of the source only. Amount will be refunded within 7 working days.
  • Patient cancels Up to 2 hours to the time of the appointment convenience fees of Rs. 100 will be deducted from the amount paid and rest will be refunded.
  • After 2 hrs complete amount Non-Refundable. Cancellation by Hospital would be refunded.

NU Hospitals has been pioneering in Nephrology, Urology and Fertility (IVF) treatment over the last 20 years. Our highly specialised experts are richly experienced in treating rare and complex conditions. It was one of the first in Karnataka to conduct a successful kidney transplantation surgery and also the first to equip Urology department with the most advanced flexible endoscopes. Having a robust team of subspecialty specific urology team at NU has significantly improved the overall success rates. Men’s Health Clinic is one of its kind in South-India dealing with Men’s Sexual and Reproductive Health. Our Male and Female Fertility (IVF) specialists comprehensively support the couples with the latest treatment and heartfelt compassion every step along the path to parenthood. At NU, every aspect of healthcare is coordinated and the entire team works together to provide exactly the care one needs. We are constantly updating the policies and collaborations to ensure that people in need are getting access to the most cutting-edge care and treatment.


Public Notice: NU Hospitals would like to inform the general public that NU Hospitals practices all organ transplants in accordance with The Transplantation of Human Organs Act 1994.
NU Hospitals do not buy or sell any organ and seriously condemn the act. NU Hospitals do not by any nature seek your personal information such as name, telephone, address or banking details for any purpose.