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Tele-Consult Terms

  • NU Hospitals is offering telemedicine or video consults due to the unprecedented lockdown situation where patients are not being able to reach the hospital.
  • A video or telemedicine consult can never be compared to a normal in-hospital consult where the doctor is able to physically examine the patient.
  • Online consultation is not for emergency/critical patients.
  • You are advised to come to the hospital for consults whenever you are in a position for the same. If the consult cannot wait, then only you should opt for a telemedicine or video consult.
  • You are advised to confirm the diagnosis, treatment and prescription whenever you are able to come to the hospital for a physical consult. In case your symptoms/condition does not improve, immediately reach the nearest hospital.
  • By accepting telemedicine consultation, you agree and accept that the tele-consultants /doctors and all personnel directly or indirectly involved with any part of the Telemedicine set up shall not be held responsible in the unlikely event of an error in diagnosis or management due to the occurrence of sub-optimal technical conditions. While every attempt will be made to ensure ideal conditions, unforeseen situations may occur.
  • NU Hospitals and/or its doctors shall not be responsible for complete accuracy of telemedicine consultation, limited in its scope as it is, with no physical examination of the patient being possible. While every attempt will be made to ensure the comprehensiveness of the consultation, unforeseen situations may arise. Your accepting telemedicine consultation will be taken as your consent for a telemedicine consult with its ingrained limitations.

NU Hospitals has been pioneering in Nephrology, Urology and Fertility (IVF) treatment over the last 20 years. Our highly specialised experts are richly experienced in treating rare and complex conditions. It was one of the first in Karnataka to conduct a successful kidney transplantation surgery and also the first to equip Urology department with the most advanced flexible endoscopes. Having a robust team of subspecialty specific urology team at NU has significantly improved the overall success rates. Men’s Health Clinic is one of its kind in South-India dealing with Men’s Sexual and Reproductive Health. Our Male and Female Fertility (IVF) specialists comprehensively support the couples with the latest treatment and heartfelt compassion every step along the path to parenthood. At NU, every aspect of healthcare is coordinated and the entire team works together to provide exactly the care one needs. We are constantly updating the policies and collaborations to ensure that people in need are getting access to the most cutting-edge care and treatment.


Public Notice: NU Hospitals would like to inform the general public that NU Hospitals practices all organ transplants in accordance with The Transplantation of Human Organs Act 1994.
NU Hospitals do not buy or sell any organ and seriously condemn the act. NU Hospitals do not by any nature seek your personal information such as name, telephone, address or banking details for any purpose.